1. Information We Collect

We collect information that you provide directly to us, including:

• Name and email address
• Company or business details
• Account login credentials
• Information you enter into the Hélo platform such as contacts, tasks, documents, and messages

We may also collect limited technical information automatically, such as browser type, device information, and usage data necessary to operate the service.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Hélo service
• Create and manage your account
• Communicate with you about updates and support
• Improve features and performance
• Protect the security of the platform

3. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following situations:

• With trusted service providers that help operate Hélo
• When required by law or legal process
• To protect the rights and safety of Hélo and its users
• In aggregated form that cannot identify any individual

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no system can be guaranteed to be completely secure.

5. Data Retention

We retain your information as long as your account is active or as needed to provide the service and comply with legal obligations. You may request deletion of your data by contacting support.

6. Cookies and Analytics

Our website and service may use cookies or similar technologies to improve user experience, remember preferences, and analyze usage. You may adjust your browser settings to refuse cookies, though some features may not function properly.

7. Your Rights

You may request to access, update, or delete your personal information at any time by contacting us. We will respond to reasonable requests in accordance with applicable laws.

8. Third-Party Services

Hélo may integrate with third-party services chosen by you. This Privacy Policy does not cover the practices of those external services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Hélo after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or Terms of Service, please contact us at: support@myheloapp.com

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms of Service and all terms incorporated by reference. If you do not agree to all of these terms, do not use our services.

2. Description of Service

Hélo provides a platform for teams to manage sales, products, and collaboration. We reserve the right to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice.

3. User Conduct

You agree not to use the services for any unlawful purpose or in any way that interrupts, damages, or impairs the service. You represent and warrant that you will not violate any applicable law or regulation.

4. Limitation of Liability

In no event shall Hélo be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

5. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which Hélo is established, without regard to its conflict of law provisions.